DLI Impact

Enlightening: Publications & White Papers

"The New Executive Assistant is a must-read for aspiring or seasoned executive assistants, their bosses, and everyone in between. Ms. Duncan doesn't just advise you to develop a proactive rather than a reactive approach to your administrative career, she guides you to discovering both what you want out of life and what your career can provide.

She covers all the important bases for surviving in today's fast-paced world: learning to adapt to change (technical and cultural); mastering the fundamentals of communicating what you really mean; tapping into your management and leadership potential; handling both yourself and others in conflict situations; promoting yourself, your boss, and your company."

The New Executive Assistant delivers. I found in this one book what countless seminars and 50-minute training series have not been able to provide; I found truly usable, relevant insights and information. Ms. Duncan has created a mentoring master piece for executive assistants (and anyone who wants to understand them)!"

Thought-leading: Interviews & Global Keynotes

Ms. Duncan has represented DLI on the issues of women in business, career and personal development to national and international audiences.

She has served as keynote speaker at the American Management Association’s Annual Conference for Executive Secretaries & Administrative Assistants and has delivered the Keynote address to the EA&PA Congress Series in Sydney, Australia, and Adelaide, Australia, respectively. She has presented to Executives and Executive Assistant audiences in London and Dubai.

Ms. Duncan was a presenter at the World Bank,

Washington DC, responding to the topic 'Shaping Your Future: Maintaining Your Competitiveness.'

DLI Impact: Thought-leading. Enlightening. Relevant. Connected.

Relevant: Opinion & Insights

From: 'Making Copies, Stopping Planes, and Other Feats of Great Assisting' on WNYC-FM.

"If you're smart, you understand the power assistants hold.

The former executive assistant to Pete Peterson, former CEO of Lehman Brothers, Duncan says people often don't give..."

Making Copies, Stopping Planes, and Other Feats

of Great Assisting. (Listen in.)

Connected: Globally Recognized Advocate

for Personal and Business Development

First Aide, Corporate Culture Article | Inc.com

First Aide First Aide, Corporate Culture Article | Inc.com

First Aide

Melba J. Duncan knows what makes for a world-class executive assistant. Her one-of-a-kind recruiting business may even help you learn how to find a superstar aide-de-camp of your own.

http://www.inc.com/magazine/19990901/12078.html

on Amazon.com

Melba Duncan on HBR: On C-Suite Leadership